Service Request

For all emergency service requests outside our office hours listed below please call toll free 800-779-2760

Please fill out this form below to request service. Once submitted, a confirmation email will be sent to you. Basepoint Building Automations will respond to all service form requests between:


  • Monday - Thursday 8:00AM - 5:00PM CST
  • Friday 7:00AM - 4:00PM CST

  • * Select Your Location:


    Contact Person

    *First Name: * Last Name:

    * Contact Phone Number: (### - ### - ####) Alternate Phone Number: (### - ### - ####)

    * Contact Email: Customer PO or Routing #:


    Property Information

    * Company Name:

    * Property Address:

    * City: * Zip Code:

    * State:

    Billing Information

    (Only Fill in Billing Address Info if Different from Property Address)

    Billing Address:

    City: Zip Code:

    State:


    Product Details

    * Select Product:

    If "Other" Selected, Please Explain:

    * Problem Description:

    If "Other" Selected, Please Explain:


    Additional Information

    Door Location and/or Door ID:

    Additional Comments or Requirements:


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    Call for Service: 800-779-2760

    Whether the middle of the night, a holiday, or a weekday afternoon, you can call to schedule one of our certified & experienced techs to get your system back on track.

    Corporate Contact:
    6200 Thornton Ave Ste 190
    Des Moines, IA 50321
    Main:(800) 779-2760
    Email:info@basepointba.com
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