Service

Trusted partners. Quick response. Skilled Labor.

Here when you need us.

The Basepoint Building Automations Service Team can be relied upon to be responsive with expert repairs that make your life easier even in the most inconvenient circumstances. We are so committed to serving you, that you will see it in our mission statement!

We strive to be the best in the midwest, setting a high standard in the service business.

The Basepoint Building Automations Service Team is always ready because things don’t always happen during normal business hours. We provide 24-hour service • 7 days a week • 365 days a year.

EMERGENCY SERVICE REQUEST
Call: (800) 779-2760

After hours call back response time is 2 hours.

Business hours call back response time is 1 hour.
Business hours: Monday – Friday, 7:30 am – 4:30 pm

Non-Emergency Service Request

For normal business hours, non-emergency service, please choose one of these three service request options.

If instructed by one of our technicians, you may download TeamViewer QuickSupport to enable quick access to your system. This allows us to securely access your system to diagnose and potentially fix the issue without a trip to your facility.

Contact Us

How can we help you?

CONTACT:

Corporate Location:
6200 Thornton Ave Ste 190
Des Moines, IA 50321

(800) 779-2760

BASEPOINT LOCATIONS:

Des Moines, IA
Cedar Rapids, IA
Davenport, IA
Kansas City, MO
Omaha, NE
Sioux Falls, SD